News & Events




Press Release



December 16, 2008

Cowley College chooses company to provide online support


Receiving input from Cowley College vice president of research and technology, Charles McKown, and director of international student services, Ben Schears, Cowley College’s  Board of Trustees approved a contract with Presidium Managed Services, for the company to provide online support during Monday night’s monthly Board Meeting.

Presidium offers multi-channel managed contact center support solutions which include enabling designated faculty, students, and staff to utilize 24 hours, seven days a week, end user telephone and web based technical support.

In addition to providing 24/7 help-desk support for students and instructors, Presidium offers a privately branded and managed support portal, including knowledge base, chat engine, animated tutorials and related support resources and knowledge base. Total cost for Presidium to provide online support for the next year is $61,500.

In other matters, the Board:

  1. Saw Cowley President Dr. Pat McAtee present a gift to Lauren McGuigan of Ark City for being named December Student of the Month.
  2. Heard from Elliott Jackson of Parman, Tanner, Soule, and Jackson, Certified Public Accountants, as they completed the annual audit of all the college's funds for fiscal 2008.
  3. Dr. McAtee, Donna Avery, and Ron Godsey provided members of the board with a review of the KACCT/COP meeting held Dec. 7-8 at Cloud County Community College.
  4. Set the January Board Meeting date for Tuesday, Jan. 20 at 6:15 p.m.
  5. Discussed Trustees whose terms expire on June 30, 2009, which are: Donna Avery, Albert Bacastow, Jr., and LaDonna Lanning. Currently, Avery and Bacastow, Jr. have field for re-election. The filing deadline is noon, Jan. 27. The primary, if needed will be March 3 and the general election will be held on April 7.
  6. Viewed 2009-2010 projected budget cuts of the 19 Kansas Community Colleges due to potential reduction in state funds.
  7. Determined the Martin Luther King Jr. Birthday Celebration will be held Jan. 19 in the W.S. Scott Auditorium, following the conclusion of the Tiger men’s basketball game.
  8. Viewed a fall enrollment report that indicates as of Dec. 10, full-time equivalency was 2,365, which is slightly down from this time last year. The FTE for spring 2009 is currently 1,512, which is slightly down from this time last year.
  9. Approved the promotion of Bob Moffatt as the Career and Technical Education Department Chair, effective Dec. 10.
  10. Approved the advising contracts for fall 2008.
  11. Bruce Crouse, executive director of Business and Industry, provided the Board with an update on business and industry training in the community.
  12. Held an executive session for 30 minutes to discuss professional negotiations, property acquisition, and to consult with legal counsel.
  13. Approved the purchase of property at 220 West Washington in Arkansas City at the appraised value.
  14. Board member Mark Paton was absent.